Terms of service
**Terms of Service**
Welcome to TattRak. By using this website and placing an order, you agree to the following terms and conditions. Please read them carefully.
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**1. Overview**
This website is operated by TattRak. Throughout the site, the terms “we,” “us,” and “our” refer to TattRak. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
These terms apply to all users, including browsers, vendors, customers, and others accessing the site.
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**2. Products & Availability**
All TattRak products are 3D printed to order. While we strive to keep product information and stock availability up to date, we reserve the right to:
- Discontinue or modify products at any time
- Limit quantities per order
- Cancel orders if misuse or fraud is suspected
Colors may vary slightly from digital previews due to differences in material, lighting, and screen calibration.
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**3. Customization & Final Sale**
Due to the made-to-order nature of our products:
- All non-damaged items are **final sale**
- We do **not** offer returns or refunds for:
- Color or size preferences after checkout
- Fit issues with non-standard bottle types
- Change of mind
Please read product descriptions carefully before purchasing.
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**4. Payment Terms**
All prices are listed in USD unless otherwise stated. Payments are processed securely at checkout through Shopify and its integrated payment providers. We reserve the right to refuse or cancel any order at our discretion.
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**5. Shipping & Delivery**
Estimated shipping times are provided at checkout but are not guaranteed. Delays caused by carriers, customs, or incorrect address entry are outside of our control.
Customers are responsible for any duties or taxes that may apply based on their shipping location.
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**6. Damaged or Defective Items**
We will replace or refund items that arrive damaged or defective if reported within **7 days of delivery**.
To qualify, you must provide clear photos of:
- The damaged item
- The packaging it arrived in
See our [Return Policy](https://tattrak.com/policies/refund-policy) for full details.
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**7. Intellectual Property**
All content on this site — including product designs, images, logos, and text — is the property of TattRak and may not be reproduced or used without written permission.
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**8. Limitation of Liability**
We are not liable for any direct, indirect, or incidental damages that result from the use or misuse of our products or website.
Use of our products is at your own risk. Always ensure proper installation and safety practices, especially in professional environments like tattoo studios.
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**9. Termination**
We reserve the right to terminate service, suspend access, or cancel orders if a user is found in violation of these terms, engaged in fraudulent activity, or abusing the platform.
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**10. Changes to Terms**
We may update these Terms of Service from time to time. Continued use of the website after changes implies your acceptance of the revised terms.
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**Questions?**
For any inquiries, contact us at **info.tattrak@gmail.com**.